Terms of Delivery, Refunds & Returns

Payment methods

Bioma Health supports secure payment methods:

• - PayPal
• - Credit cards (Visa, MasterCard, American Express etc.)
• - Apple Pay
• - Google Pay

At this moment it is not possible to manually transfer through a personal bank account. We will offer more methods in the near future.

Shipping

We ship globally. We’ll make sure to send you a shipping notification with a tracking number via email as soon as your package ships. After getting the confirmation e-mail that your order has been shipped, you can track it at - www.17track.net/

Delivery Type – Air/Ground

Delivery Time - 4-19 Business days

Delivery charge – included

International orders take a bit longer due to customs and local carrier delivery processing.

Returns

We offer a 14-day return window for eligible U.S. orders. You can find more information about our refund and return policy in our Terms & Conditions .

You are eligible for a refund if:

1. 1. The product is unopened, in original packaging, and fit for resale;
2. 2. The product is faulty or not as described.

To request a return:

1. 1. Email us at [email protected] within 14 days of delivery;
2. 2. Include a description of the issue and photo proof (if applicable).

Once approved:

1. 1. You’ll receive a prepaid return label;
2. 2. A 9.00 USD shipping fee will be deducted from your refund;
3. 3. Refunds are issued to your original payment method within 14 days of receiving the return;
4. 4. It may take 10–30 business days for the funds to appear in your account, depending on your bank.

Canada & Australia Orders

Orders shipped to Canada or Australia are non-returnable and non-refundable at this time.

For full details, refer to our Terms & Conditions .